The audience for this project included a broad range of takeholders from local councillors, to building practitioners to householders. Where possible our design team used charts, graphs and diagrams to highlight the key themes of a complex reform program. This enabled the average householder to understand the basic messages while those with more expertise in the process had the detail to hand. In conjunction with the document our communications team worked with the Department of Planning on a series of roadshows across the state to more fully engage stakeholders. Creative services supported the roadshows with presentations that served to enhance the reforms’ main objectives.